Five Indications You Need a Virtual Assistant

by Jacqueline Leibler

Let’s face it: running a business is hard work, and it’s even harder to ask for help. Business owners have to maintain a delicate balance when it comes to adding staff and sticking to a budget,  and most likely a virtual assistant (VA) seems like a splurge. But it’s 2020,  and 4.3 million Americans are remote workers, and for good reason. A virtual assistant will not only help you save money but more than likely, they will increase your profitability. Here are five indicators it’s time for you to hire a VA.

  1. You’re spending more than 10% of your time on administrative tasks— as a business owner, your time is valuable. As you grow your business, you have a million tedious administrative tasks that need to be dealt with such as document management, policy and process documentation, and retention of customer information. A good VA will organize and manage all of this for you.
  2. You’re neglecting basic human needs—I have experienced this myself. Slowly, managing my business starts to creep into every waking moment. The time I had set aside for exercise gets cut from an hour to 20 minutes so I can take a phone call that had to be rescheduled. I meant to make a doctor’s appointment but I might have a client meeting that day, so I’m putting it off. This can be a very slippery slope. If YOU are your business and you can’t work because you’re sick, who picks up the slack? A virtual assistant can take time-consuming tasks off your hands and free you up to have that phone call and make it to Pilates.
  3. You’re forgetting small details—We’ve all been there: a notification pops up from your calendar that you have a  phone call in 10 minutes. You’ve recorded it as a “follow up call” but you can’t remember what you’re following up about. You spend the next 10 minutes in a mild panic sifting through old emails trying to remember what you talked about previously. With an experienced VA, you can develop a plan for details like this to be added to a calendar invitation or your VA can send you a text prior to a phone call with a reminder about the agenda. Either way, you will have more brain space because your VA is doing the heavy lifting.
  4. Your inbox has become unmanageable—Do you open your email with a sense of dread? I have worked with clients who will actively avoid their inbox because they feel overwhelmed by the sheer volume of unread emails. This is completely human, but ultimately you’re leaving money on the table. A VA can help you organize your inbox so you see only what’s high priority and can use your time wisely responding to those requests that will increase your business potential.
  5. You don’t have time for your employees—I see this one regularly. You’ve spent precious time interviewing and vetting the best talent to help you make your vision a reality. They’re smart, capable, and excited about taking your business to the next level. With the best intentions, you create regular checkpoints to meet with them and provide guidance, but you find yourself rescheduling more than you’d like. They’re expressing concern that they need your input on projects and they’re pushing deadlines back. Your employees are an important investment, and you need to be there for them. Having a competent VA to take on the little things will free you up to spend time with your in-house employees so you can provide the leadership they need.

Does this list sound like you? If you’re still on the fence about hiring a VA, schedule a 15-minute call with me and I can help you decide if it’s the best move forward for you.

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